Policies
All prices show a starting price, depending on your stylist’s experience, your hair length, texture and services rendered your price will vary, please talk to your stylist at your consultation or service for an accurate price quote if desired.
Please note- Some services require several visits to achieve certain looks, your stylist will go into detail on a plan for you if the color/ style you want will take a little longer to achieve.
Our service is based on the time it takes to complete each service, pricing depends on the stylist you sit with and the thickness / length of your hair.
Incurring Extra Color Charges
We just launched a new color system called Vish that measures every gram/ounce of color that we use for services. Now we can customize pricing for every client. If the standard amount of color is used in a service, pricing will not change. However, if you require more color than that, we can now calculate the additional cost for the service.
So, if we need to use extra color today, the additional amount will be added to your bill.
Rest assured we have full transparency when extra color is used and we will let you know if there’s an increase in your charges today. The great news is by now being able to customize not only your color but your pricing, we are able to provide fair pricing for all of our customers. Our ultimate goal is to reduce the amount of product that we waste, saving you money and protecting our environment.
The main things that will factor into needing additional color are:
How long it’s been since we’ve seen you
How long and thick your hair is
What you’d like to achieve with your color
Proud to be a Green Circle Salon- Giving Beauty Waste a New Life!
We are proud to be partnered with Green Circle Salon’s and recycle, recover, and repurpose 95% of our Salon waste, this includes foils, color tubes, bottles, gloves, and hair. To keep this program running we charge a small ($3.00) recycle fee, if you would like this removed, please ask the front desk coordinator at checkout-Thank you.
Need an adjustment?
At Razmataz we strive to give you the best service you desire, sometimes we need to make adjustments. All service adjustments must be made within 2 weeks of your service and are provided at no extra charge, if we cannot reschedule you with the same stylist, we will schedule the service with a Stylist at the same level of experience. We do not offer refunds on any services.
Associate disclaimer
Our Associates are state board certified and in their last month of their training program at Razmataz when they graduate to the floor. They perform services at a lower rate to gain experience, as with any service adjustments they need to be made within 2 weeks of the date of service with the Associate that performed the service.
Method of Payment
All major credit cards are accepted.
If you are a new client to Razmataz Salon we welcome you! Our only requirement is a $50 deposit the first time you visit us for any chemical or color service. All appointments require a credit card to be taken at time of scheduling. This card may be used at the time of checkout for any transactions.
Cancellation Policy
Our booking system sends out text and email reminders 2 days in advance of your scheduled appointment. If we don’t see you’ve confirmed, we will give you a call and text to make sure you are coming. We understand things happen, but we require a 24 hour notice for all cancelations and reschedules. If canceled within less than 24 hours, we will charge 50% of the service scheduled if we are not able to fill the appointment with another guest. If you do not contact us, meaning you do not call/text and do not show up, we will charge you 100% of the services booked as we are not able to fill a spot on such short notice.
Refunds
Products can be exchanged for in-store credit or another product of your choice if unopened up to 30 days after purchase, a refund for a product is at the managements discretion and issued accordingly.
All boutique clothing is Final Sale at this time.
Privacy Statement
All credit card information is encrypted and not visible to any employee at Razmataz Salon.
All client information is confidential, and information collected from our clients is on a need-to-know basis with our employees. We do not share client information with any other Company.