Terms of service

Razmataz Salon Terms of Service

Welcome to Razmataz Salon, located in Georgetown, Texas. These Terms of Service outline the rules and regulations for the use of our salon services. By booking an appointment or using our services, you agree to comply with and be bound by the following terms. Please read them carefully.

1. Appointments and Cancellations

  • Booking: Appointments can be scheduled via phone, online, or in person. We recommend booking in advance to secure your preferred time slot.

  • Cancellations: We require at least 24 hours' notice for cancellations or rescheduling. Failure to provide adequate notice will prevent you from scheduling future appointments without incurring a charge. All new clients will be required to have a credit card on file at the time of scheduling their first appointment.

  • Late Arrivals: Clients arriving more than 15 minutes late may need to reschedule and could incur a fee. We strive to accommodate all clients but cannot guarantee full service if you are late.

2. Services

  • Service Offerings: Razmataz Salon offers a variety of hair and beauty services including cuts, color treatments, styling, and more. Please consult our service menu for details and pricing.

  • Consultations: Complimentary consultations are available to discuss your specific needs and desired outcomes with our professional stylists.

  • Service Satisfaction: If you are not satisfied with a service, please notify us within 48 hours. We will do our best to address and resolve any issues to your satisfaction.

3. Payment

  • Pricing: Prices for services and products are subject to change without notice. We will inform you of any price changes in advance wherever possible

    • Extra Color Charges - We have introduced a new color system called Vish that measures the exact amount of color used during your service. This allows us to customize pricing for each client. If your service uses the standard amount of color, the price remains the same. If you need more color, the extra cost will be added to your bill.

      We will inform you if there is any increase in charges due to additional color usage. Our aim is to provide fair pricing, reduce waste, save you money, and protect the environment.

      A price increase may occur due to:

      The time since your last visit

      The length and thickness of your hair

      Your desired color outcome

      Note that all color services will include a $25 blowout charge unless a haircut is booked. Additional charges may apply based on your hair's volume and the time required for the blowout.

    • For long hair - Price will be quoted on consultation or at time of service. All consultations are complimentary

    • A 20% gratuity will be added to all wedding appointments. On location services are available for bridal parties of 4 or more. On location weddings will be subject to a 20% travel fee. 

  • Payment Methods: We accept cash, credit cards, and debit cards. Payment is due at the time of service.

  • Gratuities: Tips for your stylist are appreciated but not required. Gratuities can be given in cash or added to your card payment.

4. Personal Belongings

  • Responsibility: Razmataz Salon is not responsible for the loss or damage of personal items. We recommend keeping valuables with you at all times.

  • Storage: Please use the designated area for coats and bags.

5. Health and Safety

  • Hygiene: Our salon maintains strict hygiene and sanitation standards for the safety of our clients and staff.

  • Allergies and Sensitivities: Please inform your stylist of any allergies or sensitivities prior to your appointment. We will take necessary precautions to ensure your safety.

  • Children and Pets: For safety reasons, children must be supervised at all times. Pets are not allowed in the salon, except for service animals.

6. Conduct

  • Behavior: We expect all clients to be respectful to our staff and other patrons. Inappropriate behavior may result in refusal of service.

  • Feedback: We value your feedback and encourage you to share your experience with us.

7. Liability

  • Limitations: Razmataz Salon is not liable for any direct or indirect damages arising from the use of our services.

  • Warranties: We make no warranties or guarantees regarding the outcomes of any services provided as results may vary.

8. Changes to Terms

Razmataz Salon reserves the right to update or modify these Terms of Service at any time without prior notice. Clients are encouraged to review the terms regularly for any changes.

Thank you for choosing Razmataz Salon. We look forward to providing you with exceptional hair and beauty services. If you have any questions or concerns, please do not hesitate to contact us.